Privacy Policy

Karseno is owned and operated by Chongqing Yuxiang Kumai Education Technology Co., Ltd.. Chongqing Yuxiang Kumai Education Technology Co., Ltd., doing business as Karseno, operates karseno.com and is the seller of record for purchases made through this website.

Business address: 11-1, No. 9 Honghu East Road, Tiangongdian Subdistrict, Liangjiang New Area, Chongqing, China

Customer support: service@karseno.com

Information We Collect

We may collect information you provide when browsing, placing an order, contacting support, subscribing to emails, or using store features. This may include your name, email, shipping details, billing details, order information, device information, and communication history.

How We Use Information

We use information to process orders, provide customer support, improve the store, prevent fraud or misuse, comply with legal obligations, and communicate with customers about store-related matters.

Service Providers

We may share information with service providers that help operate the store, including payment processing, shipping, analytics, fraud prevention, customer support, and email services.

Your Choices

You may contact service@karseno.com to request access, correction, or deletion of eligible personal information, subject to applicable legal and operational requirements.

Cookies

Our store may use cookies and similar technologies to support checkout, security, analytics, and site functionality. You can manage cookie settings through your browser where available.